Kilaga Springs Spa Testimonials

At Sun City Lincoln Hills we pride ourselves on good customer service. These appointment follow-up comments were received from guests who have visited the spa recently.

The staff is very upbeat and have positive attitudes. Julie does a very good job. I would like to suggest a red light laser to get rid of Red vine veins on the face. -Kim B.

I enjoyed another facial yesterday. This is now a regular pampering event for me. Everything about a facial is rejuvenating including hand and foot rubs. Give yourself a treat before our hot summer begins; facials are for men and women. My husband loves them too! -Paula H.

My wife and I just had a fantastic massage here. You know you had a good massage when 90 minutes goes by so fast and you didn't even fall asleep, haha. Thank you so much for the awesome massage and service. We will definitely be back. -Art S.

I was so happy to return to the spa this week after a year. You and your staff do an excellent job and have created such a safe, clean and friendly environment. Whitney and the other ladies at the front desk are so welcoming and friendly. I had a massage with Shawna, who I used regularly prior to the closure, and she was fabulous, as always! It was nice to experience a bit of normalcy. Thanks for creating such wonderful atmosphere. -Mickie S.

While having my Pedicure this morning with Bea (who is the best and I have shared with you before how professional and nice and caring !!) I happened to overhear a conversation with a customer at the station next to Bea (am so sorry I simply cannot remember her name) but anyway the customer was quite anxious and nervous and it was simply amazing and wonderful to hear the patience and kindness in the staff persons voice and this is not the first time I have noticed she always has a smile on her face and in her mannerisms. So lucky us to have these folks with us - please extend my thank you to both! Oh and on the way out I happened to ask about the Lavender bear and the gal who checked me out was so helpful I bought the bear - chuckles -Nina M.

I always enjoy coming to The Spa at Kilaga Springs. I've had Peggy for facials and she does an excellent job and I've gone to her for years for her back treatment which I love. She is always very caring and kind and one of my favorite people to visit with at the Spa. The staff couldn't be more friendly or helpful. -Sue C.

Julie is my girl, and I'm never disappointed. I am happy with every aspect of your Spa & service. -Ginny D.

Trudy and her staff are doing such a great job at the spa. They’ve created a clean, safe, friendly and peaceful oasis! -Maureen M.

I had a lovely facial with Julie; probably the best I've ever had. Julie's touch is wonderful and so relaxing! I will be back for another facial soon. -Cyndy A.

I have been a patron of the Spa for over a year. Now I come in for facials with Julie and manicures and pedicures with Beatriz. I had occasion recently to stop by a neighborhood nail shop for a polish change and the unhappy experience reinforced my good opinion of your spa. At the Spa at Kilaga Springs, the atmosphere is serene, the employees are ALL pleasant and congenial, Julie and Beatriz are supremely well-qualified and attentive, and I am always happy with my visits. Thank you - Janice M.

I was so pleased with your staff, Kelly, Whitney, and of course, Julie who did my facial. The process was explained and discussed. During the session, Julie really understood my goals and now I am a quarterly repeat customer. Kelly was so gracious to show me around and I liked the atmosphere of the nail salon. Going to give that a try. -Kim B.

On Friday I had a wonderful facial experience with Julie. I had not gone for a facial in over a year. That day I decided to sign up for the monthly facials with Julie. I already look forward to the next one. Thank you for providing this venue and for the special talents of your staff. -Paula H.

Janie gifted me a fabulous pedicure! I love the Spa and will absolutely continue to enjoy your services. Everyone is friendly, kind and respectful...great atmosphere. -Cindi O.

Kelsey is a wonderful masseuse. I have had two sessions with her and she was very intuitive in moving out the stuck energy from my hips (too much sitting during covid!) and lactic acid from the inside of my knees. I highly recommend her. Cheers! -Nancy N.

I was completely satisfied and will schedule another appointment soon...Kelsey was fantastic! -Bill H.

Of course I’m great with all of your services. -Ginny D.

Thank you. I had a wonderful massage yesterday. -Pat M.

The service provided to me at the Spa yesterday was excellent. Beatrice was very professional yet friendly. I am very pleased with my visit and will visit again in the future. -Kathy L.

I am always pleased with the Spa. Julie is the best. -Ginny D.

I was very pleased with the service. Beatrice was a lovely young lady ... very polite ... and did a perfect pedicure on my toes . -Gerry B.

Beatrice did my toes yesterday and it was more of a pampering than usual during this time. She was very gentle with my pedicure, and does a good job. -Ginny D.

I am so happy that the spa is open again! You guys have been so good throughout the shutdown by offering discounts on your products. I really needed them, and I took advantage of the discounts. Thank you.
It was great to be back with Julie again too! She is so terrific!! - Josephine S.

I am so glad that I was finally able to get my pedicure. Jade was thorough, thoughtful and patient with my chatter. Of course, this is usual for Jade. All of the staff members were polite and helpful, as always. Thanks. -Patty B.

Welcome Back!! My facial with Julie was wonderful, as always!! Now, I look forward to seeing Jade again!!! Thank You! -Diane M.

"Great to be back at The Spa!! Sure missed everyone!! Mani/Pedi by Jini was fantastic!!" -Kathy

"It was wonderful to be back at the Spa. Everything was handled beautifully. I was very content that I was in good hands and Julie did her magic." -Judy Z.

"Great service from Peggy!! My brows look sooo good. Love The Spa at Kilaga Springs!!!! Thank you for being there for us." -Ann B.


"I was so pleased to be able to return to the Spa yesterday for a pedicure with Bea! Thank you for really thinking through how to make the experience comfortable within the necessary safety guidelines - it was easy to check in and the room felt safely distanced for services and Bea continues to be a warm and caring person and I am happy she has been able to return for work. Looking forward to more services in the coming weeks." -Nina M.

"Today, Peggy performed my Deluxe Hydrafacial. This was my first experience at a spa and my first facial. I enjoyed my experience so thoroughly that I booked another facial with Peggy. I look forward to my next appointment at Kilaga Spa." -Molly R.

"I enjoyed my experience from check in to check out. A personal welcome, warm neck wrap and a wonderful massage by Marciella was the ultimate treat. I plan to come again." -June P.

"Sarah was very good." -Diane B.

"I thoroughly enjoyed my Spa pedicure and massage." - L. Glende

"Morning Trudy, Yesterday I had a massage with Cheryl- wanted to say - oh it was spot on!! Aside from the obvious skillset, she was kind and genuine and truly wanted to help me figure out ways to feel better - so had much more than a massage. Thank you!" - N. Mazzo

"Greetings, On Monday, December 2, I had a facial with Desiree Calderone. Please know that the facial was wonderful. Desiree did a fabulous job. !! Plan to see her again in the new year. Happy Holidays." - P. Hamel

"I always enjoy my pedicures and nail trim by Plyn. It is a time I look forward to each month. Having my toenails trimmed (no more damaged socks) is an essential I can no longer do for myself. Then there is the foot and calf massage followed by hot towel wrap--Pure luxury! The bonus is always family and travel talk with Plyn." - A. Roten


"I had a VERY pleasant experience. Sarah was fantastic...will definitely make another appointment soon." - Mike G.

"My massage was with Joseph and it went very well.  I have already scheduled a repeat treatment." - John S.

" Hi. Your front desk staff is just an amazing group of kind and understanding ladies who want to arrange the right fit for service.  So appreciate them and the fabulous massage I had today!!!" -Judie P.

"I love Julie! What an asset she is to your team!!!" -Lauri E.

"Excellent,Excellent!! Peggy is the best" -Ann B.

"Love Cheryl! I have been seeing Cheryl for several years and I just love her. She always checks in  with me to see how I am doing and customizes my massages to meet my needs." -Marie C.

"Tell Cheryl I enjoyed the massage a lot. Will call you when I can come in again. Thank you." -Eleanor L.

"I enjoyed a wonderful moment at the spa with Peggy yesterday. She is truly perfect! From the moment I arrived in the salon, I was welcomed and spoiled by the lovely staff and I enjoyed my entire 1 1/2 hours with you all. Thank you so much. I have secured my appointments for 2020! Enjoy you day!" -Gail H.

"Excellent services I did get another appointment in six weeks." -Ann B.

"I had a very nice nail session with Jade -- my first time for nails at the Spa. She was very knowledgeable and professional and I was very happy with the service provided. I plan to continue on a regular basis." -Paula K.

"Excellent spa treatment! Peggy was wonderful. I will be getting back in to my facial routine once again and will be Booking Peggy!" -Linda C.

"Yesterday was my first time at the spa and my experience was amazing!!  The ladies at the front desk was so nice.  I loved having Julie for my facial.  Such a sweet person. Thank You" -Barbara C.

"Cassie was so good. Thank You for last minute booking." -Darlene

"Desiree gave a wonderful facial! She is professional, calm, and has magical hands!" -Michele S.

"I was very pleased. I booked another appointment with Peggy 6 weeks out. Have a great day." -Ann B.

"I always enjoy my visits to the Spa. Your front desk people are always pleasant and helpful and, of course, Jade did a wonderful job on my long overdue manicure. Plus, it is always fun to chat with her." -Maureen

"Very, very happy with Maricela.  Please pass on to her my sincere appreciation. I will be back again." -Don N.

"I was very happy with my massage." -Ellen

"Cassie is a delight! I had brought my Mom in for a brow wax last fall. I stopped back in Pennsylvania to bring her out for another visit...she wanted to know what day we were going to the spa to have Cassie take care of her again! Glad you have the online appointments! I set us both up right then for Monday and as usual, Cassie took excellent care of us. As a recent arrival here at Lincoln Hills, I am so pleased to have Kilaga Springs Spa available. My daughter-in-law is looking forward to coming up for her spa day with me very soon. Seems like we have a family tradition starting!" -Sharon F.

"I had a wonderful massage with Cheryl yesterday as always. She is a good listener." -Deanna D.

"Excellent service and my massage is amazing each time." -Sandra K.

Dear Ladies and Gentlemen, I am JACK LYONS, and I must give a compliment to the magnificent massage technician, MARICELA. I had the massive good fortune to be one of Maricela's clients a couple of weeks ago.  This lady is a MASTER!  I shall long remember the magic and the immense joy that I experienced as this MAESTRA performed her miracle on my oooooold, tired, asthmatic body. I am 80 years old, you know, but when I danced out of the Spa, I felt like a teenager! I said to my fascinating self, "HONEY !   This lady simply ROCKED!"
 Please be sure that Our Lady Maricela knows that I, JACK LYONS, yes, me me MMEEEE, was ever so happy with her stellar achievement. Thank you, have a groovy day, Everyone, and rock on. Con una sonrisa, El Hombre del mundo, sí, J. Liones Precioso y Encantador, ARRIBA!"

"The service was great, as always. Thank you!" -Fred C.

"Peggy did an outstanding job! My face looks fabulous, much softer & youthful. As an added bonus, Peggy gave me a wonderful shoulder massage where she used a hot stone that felt wonderful & relieved some of my knots. I left feeling so relaxed & looking great. I’d highly recommend Peggy. " -Marilyn M.

"Great experience as usual!" -Shuey

"Great experience as usual!" -Craig S.

"Loved the meditation music in the background this time.  And Marciela is fabulous. The Body detox wrap will be on my list when the seasons change.  Thanks for your amazing Spa."  -Renee P.

"Yvette is an amazing & very accomplished masseuse. She gave me a very firm massage, just what I wanted,  & she found every knot & pressure point that needed her expert attention. I’ve had problems finding someone that will give me the level of firmness I need. Yvette listened to what I needed & delivered 120%!" Thank you. -Yvette

"Always a special treat to visit the spa especially with Julie.  She is s TREASURE!  I have recommended her to many people in our community. Please pass along my comments to both the spa manager and Julie.  She truly is what keeps me coming back!! Next week my visiting daughter is being gifted her wonder care. I’m excited for her to experience Julie’s wonderful facial treatment!!" -Carol I.

"Excellent!" -Linda H.

"I have never had one complaint about Kilaga Spa. I go to Cindy for pedi's and Julie for facials. They are THE BEST. Cindy and I have a nice visit and she does a great job. Julie is beyond reproach. She understands aging skin and gives me tips and advice. I love Kilaga." -Ginny D.

"I just wanted to take a minute and let you know about my facial experience at the Spa today. I have had a lot of facials in my lifetime, but the one I received today from Julie was phenomenal. My best friend, Fran Mathes, gave the facial to me as an early birthday gift.  Julie is very calming, extremely gifted with her massaging fingers and a perfectionist when it comes to making it a memorable experience. When I left this morning, I don’t remember when I felt so relaxed and had such glowing skin. I would not hesitate to recommend Julie to anyone. My only regret is that I live 300 miles north of Lincoln. Everyone I dealt with this morning was very professional and extremely personable. Kudos to you and your staff." -Debbie A.

"The morning was very special and I felt pampered. Looking forward to the next visit with Peggy and Jade." -Arlene G.

It was AMAZING as always!! -Joey A.

"Just a note to say I believe I had the best facial I’ve ever experienced right here at Kilaga Springs Lodge.  given by Julie Willett. The quality and generosity of products used and Julie’s skill and personal attention rivals or exceeds my experiences at  Nordstrom’s spa in San Francisco and the Inn at Spanish  Bay in Pebble Beach. I am so pleased we have such an outstanding spa right here in SCLH. Kudos to you as manager and Julie as esthetician." -Sheryl T.

"I thoroughly enjoyed my appointment yesterday!  It was fun to try the new gel nail polish brand and of course Jini did a beautiful job on applying it!  I always receive a warm welcome greeting from all the front desk employees and special thanks to Whitney for her help yesterday! Trudy has made so many positive upgrades to the spa to make it a great place to visit for so many services. Keep up the good work!" -Kathy D, Spa Client for 5 years

"I loved my facial yesterday from Cassie!!  The entire staff was exceptionally nice and accommodating, and your spa is beautiful!  I felt very pampered.  Thank you!" -Jeanette

"I had a 90 minute massage yesterday with Sonya. This was my second massage with her.  I would like to say how wonderful the experience was. She is professional, friendly, talented & a pleasure to be with. This time I felt she helped me even more, probably because she knew my issues & remembered them. SCLH Spa is fortunate to have her and so am I. Glad she is part of your team.  I will definitely talk her up to my tennis & golf friends. Hopefully this will lead to future appointments coming her way." -Pietrina M.

"I had a massage this morning by Yvette. It's the best massage I have ever had. She was terrific!" -Yvette

"Thank you for the warm inviting greeting at the front desk and my fabulous massage with  Peggy. What a wonderful treat. Very professional and relaxing."

"Shawna is just wonderful! After the massage, I felt better than I had in a long time. I highly recommend her for her great skills, her ability to listen to her client's needs, and her professionalism. Great, relaxing, enjoyable, massage. I look forward to another appointment with her soon. Thank you, Shawna." -Marge K.

"This was the best facial I have ever had...thank you, Julie!" -Kathleen D.

"My treatments yesterday were AMAZING as always, I love this spa, I never have to drive to Napa any longer having such an amazing spa right here in SCLH. Your staff are truly the sweetest!" -Joey

"All was great, as always! Thanks to Jinie!" -Fred

"I saw the sign times available for messages so booked with Sonja. My hip was bothering me after the 3-day bus trip with Katrina to Cambria. My hip twinges are gone. Sonja was gentle &  attentive to my wishes. I  will book with her again." -Donna

"Please excuse my delay in thanking you all for the very special and fun Spa Open House that you hosted for all your fans on Nov. 8.  I enjoyed meeting some of your other clients as well as all the gracious people that work so hard at the Spa.  It was delightful! And speaking of delightful, I had a facial last week with Julie.  She is so knowledgeable and caring and has such a soothing voice. A perfect combination. Thanks for all that you do." -Maureen

"Dear Kilaga Springs Spa Team, thank you so much for the wonderful spa experience and my facial appointment with Julie yesterday!  My skin feels terrific and I felt so relaxed afterward.  Your staff is very welcoming and considerate.  Kudos and thanks to Julie and all of you.  You really know how to spoil a person!" -Tess

"I had a wonderful manicure by Jade.  She is meticulous and a true professional.  She takes pride in her work and it shows. Jade is the best and you are lucky to have her..and I am grateful that I have found her." -Maureen

"Excellent product removal and manicure by Jini!  She always does a wonderful job!" -Kathy D.

"I’m a relatively new resident here at Lincoln Hills and was looking for a good facial! Jennifer did an excellent job and I will be booking facials with her in the future! I told someone in the locker room and she is going to book with her too as well as another friend here in Lincoln Hills! Great service, nice atmosphere! Thanks." - Linda C.

"I had a wonderful relaxing time. Already booked my next appt. Looking forward to trying the spa/ massage.  Staff is wonderful." -Arthur T.

"Yesterday I experienced a phenomenal 90-minute massage with Ginger!  She is a wizard!  She is professional, friendly and she is an expert at releasing knots and muscle tension! Kudos to Ginger!" -Madelyn M.

"As always, my special manicure with Jade was wonderful!!  AND — good to see a few more men taking advantage of the SPA services!!!!"  -Diane M.

"We enjoyed every second of it! Thank you so much for treating my husband and 
I with the best of care!" -Tiffany B.

"I was very pleased with the massage by Shawna.  It included working on a shoulder muscle that is a problem.  I made another appointment with her for next week." -Ken W.

"Wonderful service. A wonderful massage by Peggy. Looking forward to another splendid 90 minutes of relaxation and pleasure." -Arlene G.

"As always- wonderful mani/pedi/French gel with Jini! She is perfection!!" -Kathy D.

"Julie always is so sweet and does an awesome job!! Wish I had known all a facial includes when much younger. My husband always says he notices how nice my skin looks when I get home." -Carole C.

"I am always absolutely perfectly pleased with the service, treatment and wonderful experience I 
receive from Julie.  She is WONDERFUL!" -Carol I.

"I picked up the steamer and managed to get it home thank you for the extra canister and woods lamp. I wanted to let you know how helpful your staff was! I was helped out to my car by a front desk associate I assume, then when I got home I couldn't figure out how it worked so I called the spa to see
ifanestheticianonstaffcouldhelpmetrouble shoot. The woman I talked to was so kind and talked me through it. I really appreciate it!" -Molly

"I am very pleased and plan to see Cassie again soon. Thank you!" -Teresa T.

"Katy was wonderful!!  Thank you!!" -Diane M.
"As always my experience with Cheryl never disappoints. My wife and I have been seeing Cheryl for almost 7 years now. She is our "go to" massage therapist and couldn't be happier. We appreciate the care and attention she provides. We appreciate the level of service that The Spa at Kilaga Springs has provided to us all these years!" -Al C.

"I had a wonderful mani/pedi appointment with Jini yesterday. I always enjoy her warm and friendly welcome, her attention to detail and a fabulous result!  As one of her regular clients, I must say she always does a consistently beautiful job! I also would like to commend Whitney and Eileen at the front reception desk. They always are very welcoming and helpful! A great way to start my visit!" -Kathy D.

"Always have a wonderful experience when I go to the Spa at Kilaga Springs! Jini is the best - always does a beautiful job on mani/pedi as well as facials. Eileen and Whitney are always so welcoming and organized! It’s always been a great experience!" -Kathy D.

"My facial with Julie was fabulous! I have already recommended her to my friend. Can’t wait to come back!" -Carol I.

"I have been enjoying massages from Susan for about three years. She is always cheerful and listens to me explain any new aches and pains. Susan has also helped me with my overall health. I have asked Drs. for years about a pain in my hip area.  Susan corrected the pain by suggesting I wear shoes around the house instead of socks/barefoot. In less than a week the pain started going away and now it is totally gone. Thank you, Susan, for all you do." -Linda M.

"I highly enjoyed my facial yesterday with Julie! Julie is a "wizard" giving facials.  Her knowledge, technique, and expertise in all things pertaining to facials is amazing! I always feel like I am in excellent fact I usually drift off into sleep during the facial as Julie has set the room and the entire experience to be peaceful and restful. Kudos to Julie." -Madelyn M.

"LOVED my facial!! Thank you, Julie!" -Susan

"It was such a pleasure to have my eyebrows shaped by Peggy Smith that I just can't say enough good things about it. I was paying double what I usually pay for the "same" service but this was above and beyond anything I expected for an eyebrow waxing. Peggy is such a kind and warm personality. I look forward to coming back when I need this service again. I also had a pedicure not long ago a very much enjoyed that as well." -Carolyn M.

"It was a fantastic massage. Cheryl took care of my sore muscles. Thank you Cheryl." -Arlene

"Hi, I always have a good experience with Pam. She is so kind & patient with me. Massages are a new experience for me. And the 4 I have had with her have been so relaxing. A real treat. Thank you all for helping me feel comfortable." -Judy F.

"I want to express my gratitude to your front desk staff that provided exceptional customer service on Saturday, Dec 30th.  My appointment was at 4 PM for a Deep Tissue massage. The two kind ladies recognized that I was very cold upon my arrival.  They went above and beyond to ensure extraordinary customer service and to make me very comfortable before my treatment. After I changed into the spa robe they provided a warm lavender neck wrap and a cup of hot tea.

This was truly the best service I have received at your spa and I’ve been there plenty of times.  My massage was fantastic and very relaxing. I hope you will recognize these three employees because they are exceptional and offered first class service!" -Jayne B.

"I was pleased. My facial was wonderful and Peggy is a wonder. I look forward to my next facial with Peggy." -Arlene G.

"All the staff are helpful & congenial.  Thanks to all!" -Madeleine C.

"I had a very good experience with Peggy and all of you who ushered me in.  Merry Christmas and THANK YOU!!!" -Betty S.

"Peggy was awesome!! It was a pleasure to meet her. I will return and my future appointments will be with Peggy. Thank you!!!" -Jan R.

"I wanted to compliment Jinie, she was amazing and is very skilled. It was the best manicure I have ever had and I've had a lot! Great Job Jinie
!" -Jim C.

"Peggy did a beautiful facial for me on Saturday.  It was relaxing, calming and felt like my face was so Loved and taken care of, similar to my last facial with Peggy.  Can only express my appreciation for her expertise and gentle loving hands.  Thank you, Peggy, for another outstanding experience.  Until next time."  -Barbara C, Resident of Lincoln Hills.

"Crystal gave me a great massage & I'll look forward to seeing her at least 1x a month! Our former masseuse has left the area & Ingela Butters referred us to Crystal." "My facial on Saturday was the best I have ever had. Peggy is a wonder. I look forward to seeing her again soon."

"My experience on Tuesday with Peggy just couldn't have been better. My facial was superb. Thank you, Peggy, for the ladies at the front desk and the Manager of the Spa...and excellent experience and I look forward to returning soon."

"Everyone at the spa is so nice!!"

"My experience with Peggy was fabulous...planning on a return in April, thanks to all."

"I enjoy very much going to Kilaga Springs - I get facials once a month with Julie and must say she is fantastic! Also, get manicures and pedicures and everyone I've had, so far have been super. Again, thank you so much for having Kilaga Spa at Del Webb - it makes it very convenient for a lot of us."

"Thank you, Trudy. You have been very nice and it was a pleasure dealing with you. I know she enjoyed Kilaga very much the last time - I hope we'll make this a regular thing."

"Good morning: I miss Linda who I went to for close to 4 years. However, I just had my 2nd facial with Julie. Julie is very thoughtful and kind. I am definitely a fan and will continue monthly facials with her. Consider this a reference."

"My facial with Peggy yesterday was excellent. She is kind, positive, thorough and has excellent customer service skills. As a licensed esthetician and massage therapist myself – I also appreciate that her technical knowledge and ability to apply it is extraordinary! I will continue to request her for future appts as often as my humble budget will allow. Thank you for hiring such a gifted lady. I will be referring her to many of my friends and students too. I appreciate also the employee discount!"

"Everything was perfectly wonderful as always. I love the new choice of using the locker room. I never did like that room."